This is the privacy notice of J Willey & Co Ltd (co registration number 09753073) whose registered office is at 3-4 Station Road, South Elmsall, Pontefract, WF9 2HP and 254 Barnsley Road, Cudworth, Barnsley, S72 8SS, referred to as, we, us or our in this privacy notice
1. Our Collection of your Personal Information
J Willey & Co Ltd respect your privacy. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. In accessing our website, or purchasing our products or services, you agree to this Privacy Statement in addition to any other agreements we might have with you. This Privacy statement does not govern the practices of entities that our company does not own or control or entities that do not own or control our company or people that our company does not employ or manage. This privacy policy statement includes the company’s Privacy Policy Statement.
We collect personal information from you at different points, included by not limited to the following:
- When we correspond with you as a customer or a prospective customer
- When you take out an insurance policy via us; and
- When you contact us for help
- When you visit our website
We also collect information from publically available sources and third-party databases made available to the insurance industry for the purpose of reducing fraud and financial crime as well as any other third-party databases where your personal data may be held, provided such third parties have lawful bases on which to share such personal data with us.
2. Our Use of your Personal Information
Our company may use information that we collect about you to:
- Deliver products and services, included quotations that you have requested
- Manage your customer relationship and provide you with customer support
- Perform research and analysis about your use of, or interest on, our products and services
- Communication with you via email, postal mail, telephone and/or mobile devices about products or services that you may hold with us, may be of interest to you either from us, or other third parties
- Verify your eligibility to credit facilitates; and
- Transfer personal information to third parties for any legally permissible purpose in our sole discretion
- Enforce our terms and conditions
Where we are relying on basis other than consent
We may rely on one or more of the following legal bases when processing your personal data for the following purposes:
|
|
|
Purposes for which we process your personal data
The basis on which we can do this (this is what the law allows)
|
|
|
To administer your account, including financial transactions for insurance broking |
| The processing is necessary in connection with any contract that you may enter into with us |
To assist in the prevent and reduction of fraud and other financial crime | The processing is necessary for us to comply with the law and our legal requirements | |
In the interests of security and to improve our service, telephone calls you may to us may be monitored and / or reduced | The processing is necessary to pursue our legitimate interest in the management and operation of our business | |
To let you know about similar products and services that may be of interest to you | The processing is necessary to pursue our legitimate interest in operating our business |
In order to perform our contractual obligations to you. This would include our fulfilling your requests for insurance services (included obtaining insurance for you, fulfilling requests for mid -term adjustments and obtaining renewals.
The processing is necessary in connection with any contract that you may enter into with us
We do not sell personal information to third parties
3. Our Disclosure of your Personal Information to Third Parties
We may share your personal information with third parties only in ways that are described in this Privacy statement.
- We may provide information our partner insurers and service providers who perform functions of your/our behalf
- We may provide your information to our service providers who perform functions on our behalf. Usually our service providers sign a confidentiality agreement.
- We may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third-party acquirer. We would direct these other entities will honour this privacy statement.
- We may allow a potential enquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase and direct them to treat the data confidentially.
- As required by law enforcement, government officials, and other third parties, pursuant to a court order, or other legal process or requirement applicable to our company: of when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements of Company policies; and
- Other third parties with your content or direction to do so
4. Our Security Measures of Protect your Personal Information
Our systems have security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorised disclosure or access.
5. Our Use of Cookies and Links
Our web pages use ‘cookies’. Cookies are test files we place in your computers browsers to store your preferences. Cookies, by themselves, do not tell us your email address or other personal identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the context and offerings on our site. We also may use cookies to offer you products or services. You have many choices with regards to the management of cookies on your computer. All major brownies allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy feature in your browser.
We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individuals’ right to privacy. However, many other sites that are not associated with or authorised by our Company may have links leading to our site our Company cannot control these links and we are not responsible for any content appearing on these sites. Since our website does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.
6. Our Retention of your Personal Information
We will retain any personal information only for as long as is necessary to fulfil the business purpose it was collected. We will also retain and use your personal information for as long as necessary to company with our legal obligations, resolve disputes, and enforce our agreements.
7. International Transfers of your Personal Information
Information collected from you may, on occasion be stored and processed outside the UK in any other country in which our Company or agents maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside your country.
8. Your Access to and Updating of your Personal Information
Reasonable access to your personal information may be provided at no cost upon request may to our Company at the contact information below. If access cannot be provided within that time frame, our Company will provide the requesting party a date when the information will be provided, if for some reason access is denied, we will provide an explanation as to why access has been denied.
10. Changes to our Privacy Statement
The privacy notice is subject to change. it was last updated on the 18th May 2018. If we make changes to this privacy notice, we will update the date it was last changed.
12. Contacting us
If you have any questions about this Privacy statement, our practices or have any concerns please contact our privacy officer at, 3-4 Station Road, South Elmsall, WF9 2HP, telephone 01977 642175, email, enquiries@jwilley.co.uk.